LinkHug

Fashion internships are passed around through private networks. I designed the tool that opens them up.

Fashion internships are passed around through private networks. I designed the tool that opens them up.

Role

Product Designer

Timeline

February - May 2024

Methods

User Research
Concept Development
Wireframe
Usability Testing

User Research, Concept Development, Wireframe, Usability Testing

Skills

User Research
Wireframe
Usability Testing

User Research, Wireframe, Usability Testing

The Problem

The Problem

The most visual industry.
The least visible job market.

The most visual industry.
The least visible job market.

Fashion students have no dedicated platform for finding internships, researching brand culture, and building industry connections. LinkedIn, Instagram, and generic job boards were built for broad audiences, so they lack fashion-specific job filters, employer transparency, and a community built around the industry.

Fashion students have no dedicated platform for finding internships, researching brand culture, and building industry connections. LinkedIn, Instagram, and generic job boards were built for broad audiences, so they lack fashion-specific job filters, employer transparency, and a community built around the industry.

The Solution

LinkHug opens the room.

LinkHug opens the room.

LinkHug is the platform fashion students have never had. One place to find the right opportunities, understand brands before applying, and connect with the people who can open doors.

LinkHug is the platform fashion students have never had. One place to find the right opportunities, understand brands before applying, and connect with the people who can open doors.

The Impact

90%

switch to LinkHug over current method

switch to LinkHug over current method

100%

more accurate search findings

more accurate search findings

63%

faster application decision time

faster application decision time

Research with target users

32 quantitative surveys with entry-level fashion design students

Here's what I found: There is a clear mandate for a specialized ecosystem; students are digitally active but professionally underserved by current general-purpose platforms.

76%

search for fashion opportunities online only

90%

never found a fashion-specific job platform

82%

rated finding fashion jobs 4–5 out of 5 for difficulty

5 in-depth interviews · 40 min each

The fashion job search is broken in three ways: platform don't show brand identity, openings aren't clear, and access depends on who you know than how skilled you are.

Pain point #1

Visual brand identity is absent from job descriptions, scattering the research process across platforms.

Pain point #2

Job descriptions are vague, incomplete, or never posted.

Pain point #3

Opportunities go to connections, not candidates.

Understanding the hiring side · finding the root of the pain

Fashion recruiters lack an effective hiring platform

Fashion recruiters lack an effective hiring platform

When talking with people from the hiring sides, I start to debug the reason why students don't see the opportunity, here is the exact quote:

“When we have or know openings, there is not a very commonly-known portal to send out this information for brand owners, so the position is usually quickly filled by people we know.”

Fashion brand owner

Senior director, career development & experience of The New School

Competitive analysis · what falls short in current designs

Fashion platforms prioritize relevance but lack usability. Mainstream platforms deliver usability but overlook fashion-specific needs.

Fashion platforms vs. mainstream platforms

Fashion platforms vs. mainstream platforms

Synthesis: From Voices to Insights

Students need four things the current system doesn't give them: honest reviews, fashion-fit filters, real networks, and clear information about who they're applying to.

Review System

Students desire effective review system to know former employees’ insights of the company culture and personal work experience.

Filter System

A filter system that’s tailored to fashion industry. Evaluate compatibility based on brand style, skills requirements, type of work interns will engage in.

Networking Platforms

Networking platforms play a pivotal role for creatives, enabling them to cultivate professional connections that open doors to a multitude of work opportunities.

Information & Transparency

Students value contact information for the HR recipient, and a brief overview of the brand’s portfolio

How might we

match fashion designers with internships aligned to their skills and preferences, and give them the insight and connections to land them?

match fashion designers with internships aligned to their skills and preferences, and give them the insight and connections to land them?

Many design iterations and user testings to get to the right design

Design system

Primary Colors • A blue-led palette built for clarity at scale

Tag Palettes • Background & text pairs

Typography • Inter

Final Design

Key feature #1

Tailored filtering system

Filters built for fashion hiring: specializations, skill seta, sponsorship offering, and work format.
The specificity general platforms don't offer but essential for designers.

Key feature #2

Brand identity, built into the profile

Instagram, AI summaries, and reviews come together in one view, giving applicants the full brand picture without leaving the platform, reducing search drop-off.

Key feature #3

Real connections that open doors

Local fashion events and direct mentor booking turn networking from cold outreach into real access, helping students build the relationships that actually open doors.

The Final Look

Job platform designed for user. LinkHug opens the room.

Job platform designed for user. LinkHug opens the room.

LinkHug is the platform fashion students have never had. One place to find the right opportunities, understand brands before applying, and connect with the people who can open doors.

Reflection

What this project taught me, in a few honest notes.

Niche design demands depth

The best products aren't general — they're specific, and that specificity is what makes them feel made for someone.

Understand user needs

Design decisions start feeling like natural answers when I really understand user needs.

Design the system, not the screens

Thinking beyond the user pushed me to design for the whole ecosystem, not just one screen.

LET’S HAVE A CHAT !

LET’S HAVE A CHAT !